Contact us

Questions? Comments? Let your customers get in touch with you by filling out the email form below. Reassure them that someone will get back to them within a certain timeframe

Contact Us

We’re here to help.

If you have any questions about our products, your order, or need assistance, our customer support team will be happy to assist you.

Customer Support

📧 Email: customersupport@alixavien.pk

For order-related inquiries, please include your Order ID in your message so we can assist you quickly.

Customer Service Hours

Monday – Saturday
9:30 AM – 10:00 PM

Sunday
11:00 AM – 8:00 PM

Our team will respond to all inquiries during these hours.

Need Help With Your Order?

If you have questions regarding:

  • Order status
  • Shipping updates
  • Product information
  • Returns or exchanges

Please contact us and our support team will assist you as soon as possible.

Questions? Send us an email

Contact infomation

Opening hours

Mon - Fri, 8:30am - 10:30pm,
Saturday, 8:30am - 10:30pm,
Sunday, 8:30am - 10:30pm